Timeline
03/06/2010:
- 21:45 Ticket #252 (Possible Bug in "Manage Members"?) created by
- Hi there, I noticed what may be a bug, and possible security breach in …
- 20:05 Ticket #251 (attachments for KB) created by
- Just found your site the day I was going to go with another helpdesk …
- 19:47 Ticket #250 (Problem with closed tickets) created by
- Hi, When i close some ticket, the ticket disappear... its correct? Exist …
03/05/2010:
- 19:40 Ticket #249 (import tickets) created by
- I am currently using another helpdesk system but am very excited about …
- 07:42 Ticket #30 (Improve In Progress Ticket Handling) reopened by
- 06:07 Ticket #147 (Members Re-Open Ticket) closed by
- fixed
- 06:06 Ticket #106 (Assigned Tickets Restriction) closed by
- fixed: Solution in TD2: Do not allow staff group to view tickets in a department. …
- 06:03 Ticket #37 (Hide Staff Names On Client End) closed by
- fixed
- 05:40 Ticket #162 (Publish/Unpublish categories in KB) closed by
- fixed
- 05:36 Changeset [83] by
- KB permissions completed.
03/04/2010:
- 11:10 Changeset [82] by
- Fixed a bug where outgoing SMTP email encryption setting had no effect.
- 11:10 Changeset [81] by
- Begun working on KB permissions.
- 08:43 Ticket #74 (Internal Staff Knowledge Base) closed by
- duplicate: Basic KB permissions will take care of this. You could simply make a KB …
03/03/2010:
- 09:25 Changeset [80] by
- Sub-groups! Gah!
- 03:10 Ticket #248 (Search / Filter Manage Users List) created by
- Search / filter for manage users list (username, email, group, etc). Same …
- 03:03 Ticket #247 (Small Stats in Tables (ACP)) created by
- Ex: Manage Priorities list could have "Open Tickets", "Tickets", etc …
- 02:55 Changeset [79] by
- TinyMCE now matches style of post content. "Linkified" many ACP cells. …
03/02/2010:
- 18:57 Ticket #246 (Auto-Purge Logs) created by
- Auto-Purge logs per type after X days. (Use cron.)
- 18:31 Ticket #245 (Customize TinyMCE Buttons) created by
- Allow customization of TinyMCE buttons via settings. Don't forget to …
- 04:52 Ticket #244 (Default Department / Skip Select Department) created by
- Some setups may only have one department, therefore offer an option to …
- 04:51 Ticket #243 (Time Tracking) created by
- Let's add some ticket tracking features.
- 04:26 Ticket #242 (SQL Error on Setup) closed by
- duplicate: Got it. #230 This will be fixed in our Alpha 2 release.
03/01/2010:
- 14:57 Ticket #242 (SQL Error on Setup) created by
- Depending on the password I pick for the admin user during setup, I get a …
- 09:18 Changeset [78] by
- Done with user-side ticket. Added scroll to functionality. Added recent / …
- 08:45 Ticket #221 (Thoroughly Optimize / Clean User-Side Code) closed by
- fixed
- 06:53 Ticket #241 (Error write to the cache file) created by
- i uploaded trellis desk to internet,but found error like below: There has …
- 05:03 Changeset [77] by
- Done with user-side news and pages.
- 04:44 Ticket #240 (Templates for page) created by
- Allow custom smarty templates to be used for a custom page.
- 04:40 Ticket #239 (Permissions for Pages) created by
- Allow permissions to be defined for custom pages (per group).
- 02:44 Changeset [76] by
- More tweaks to Knowledge Base. Escalated tickets filter added.
- 01:08 Changeset [75] by
- Knowledge base completed.
- 00:07 Ticket #191 (Separate Articles per Language) closed by
- wontfix: We aren't going to support any features like this for right now. It would …
- 00:06 Ticket #238 (Pick up emails via POP3) closed by
- invalid: Yes it is possible. You should see the setting when editing a department.
02/28/2010:
- 11:49 Ticket #238 (Pick up emails via POP3) created by
- Is it possible to pick up emails via POP3 instead of being piped via …
- 02:31 Changeset [74] by
- Begin re-coding user-side.
02/27/2010:
- 23:04 Changeset [73] by
- Updated class naming conventions. Fixed broken my account functions.
- 14:15 Ticket #225 (Permanent Close on Tickets) closed by
- fixed
- 14:15 Ticket #53 (re-Capcha instead of default system?) closed by
- fixed
- 14:13 Ticket #22 (Unassigned Ticket Filter) closed by
- fixed
- 14:12 Ticket #20 (Remove Hard-Coded ACP Permissions) closed by
- fixed
- 14:11 Ticket #131 (Staff: Elevate to Root Group w/o permission check) closed by
- fixed
- 14:09 Changeset [72] by
- Optimized HTML Purifier. ACP permissions now working.
- 06:28 Changeset [71] by
- Errors are now logged to file. Updated email templates to use paragraph …
- 06:04 Changeset [70] by
- TinyMCE is back. Emails now work with HTMLPurifier.
02/26/2010:
- 22:36 Changeset [69] by
- Removing TinyMCE, preparing for upgrade.
- 22:34 Changeset [68] by
- Begun working on new text parser.
- 20:35 Changeset [67] by
- More tweaks. Confirmation dialog added for mulit-action. Pagination added …
- 19:55 Changeset [66] by
- Copyright date updated. A few tweaks here and there. Status bar now …
- 07:45 Changeset [65] by
- ACP approve user features complete. Now time to study for my midterm. :(
02/25/2010:
- 10:31 Changeset [64] by
- User registration, resend validation, forgot password, and reset password …
02/24/2010:
- 09:15 Milestone 1.0.3 completed
- 09:15 Ticket #237 (Email Missing Information or Email Missing Message) closed by
- invalid: Try upgrading to 1.0.3
- 09:13 Changeset [63] by
- 1.0.3 Tag
- 09:10 Changeset [62] by
- Here is Trellis Desk v1.0.3 Final
- 08:48 Ticket #237 (Email Missing Information or Email Missing Message) created by
- Hello! At processing by a script of mail received on pop3 email if the …
- 02:13 Ticket #236 (Time Tracking) created by
- Ex: tracks time spent working on ticket, etc. May be a plugin?
02/23/2010:
- 21:24 Changeset [61] by
- Timeout added for contacting ACCORD5 server on version check.
- 21:23 Ticket #190 (Include mimeDecode.php in Files) closed by
- fixed: Documentation will be posted soon.
- 21:21 Ticket #196 (Issues with links to internet) closed by
- fixed
- 19:40 Ticket #235 (Improve Error Handling) created by
- Let's make error reporting really specific. Log to a file. Print …
- 19:38 Ticket #234 (Reply to a ticket - error) closed by
- worksforme: Your lang_email_contents.php language file is missing contents. You are …
- 18:33 Ticket #234 (Reply to a ticket - error) created by
- I´m getting the same error of this URL: …
- 07:56 Ticket #233 (Multiple attachment support for incoming emails) created by
- Allow multiple attachments in a ticket. When the POP3-feature is used, …
- 07:51 Changeset [60] by
- Begun work on spam protection
- 07:49 Changeset [59] by
- Fixed special chars issue in outgoing emails.
- 07:35 Changeset [58] by
- Added v1.0 back into the SVN.
- 07:33 Changeset [57] by
- Added 1.0 folder.
- 07:31 Changeset [56] by
- Added branches folder.
- 07:29 Ticket #220 (Articles / Announcements Have Extra Line Breaks) closed by
- fixed
- 07:21 Ticket #219 (New Staff Members Not Appearing in Auto-Assign Drop Down) closed by
- fixed
- 07:20 Ticket #211 (Guest Reply on Ticket does not work) closed by
- fixed
- 07:16 Ticket #207 (Announcement Start / End) closed by
- fixed
- 07:06 Ticket #193 (Can't logout) closed by
- worksforme
- 00:24 Ticket #231 (In the distribution kit there are no files) closed by
- worksforme: There aren't any missing files, Trellis Desk is looking for the PEAR …
02/22/2010:
- 10:14 Ticket #232 (Merging Tickets) created by
- Be able to merge 1 ticket into another (submitted by the same user) so the …
02/21/2010:
- 21:09 Ticket #231 (In the distribution kit there are no files) created by
- Greetings from Russian developers!! Here many times wrote about problems …
02/20/2010:
- 06:48 Ticket #230 (Can not Install) created by
- An error encountered while trying to run the following SQL Query. INSERT …
02/19/2010:
- 21:17 Ticket #229 (Subject Line Regex Per Language) created by
- If you use multiple languages, Trellis Desk will only recognize replies …
- 06:18 Ticket #228 (Upgrade Guest Ticket to Member Ticket) created by
- Example: Guest sends email from wrong address and staff wants to move …
- 05:55 Ticket #227 (Recognize Email Priority in Email Parsing) created by
- Recognize high priority emails (from clients such as Outlook) and allow …
- 05:54 Ticket #226 (Select Priority on Email Parsing) created by
- Allow admin to set the default priority for tickets from incoming emails.
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