Timeline
02/23/2010:
- 21:24 Changeset [61] by
- Timeout added for contacting ACCORD5 server on version check.
- 21:23 Ticket #190 (Include mimeDecode.php in Files) closed by
- fixed: Documentation will be posted soon.
- 21:21 Ticket #196 (Issues with links to internet) closed by
- fixed
- 19:40 Ticket #235 (Improve Error Handling) created by
- Let's make error reporting really specific. Log to a file. Print …
- 19:38 Ticket #234 (Reply to a ticket - error) closed by
- worksforme: Your lang_email_contents.php language file is missing contents. You are …
- 18:33 Ticket #234 (Reply to a ticket - error) created by
- I´m getting the same error of this URL: …
- 07:56 Ticket #233 (Multiple attachment support for incoming emails) created by
- Allow multiple attachments in a ticket. When the POP3-feature is used, …
- 07:51 Changeset [60] by
- Begun work on spam protection
- 07:49 Changeset [59] by
- Fixed special chars issue in outgoing emails.
- 07:35 Changeset [58] by
- Added v1.0 back into the SVN.
- 07:33 Changeset [57] by
- Added 1.0 folder.
- 07:31 Changeset [56] by
- Added branches folder.
- 07:29 Ticket #220 (Articles / Announcements Have Extra Line Breaks) closed by
- fixed
- 07:21 Ticket #219 (New Staff Members Not Appearing in Auto-Assign Drop Down) closed by
- fixed
- 07:20 Ticket #211 (Guest Reply on Ticket does not work) closed by
- fixed
- 07:16 Ticket #207 (Announcement Start / End) closed by
- fixed
- 07:06 Ticket #193 (Can't logout) closed by
- worksforme
- 00:24 Ticket #231 (In the distribution kit there are no files) closed by
- worksforme: There aren't any missing files, Trellis Desk is looking for the PEAR …
02/22/2010:
- 10:14 Ticket #232 (Merging Tickets) created by
- Be able to merge 1 ticket into another (submitted by the same user) so the …
02/21/2010:
- 21:09 Ticket #231 (In the distribution kit there are no files) created by
- Greetings from Russian developers!! Here many times wrote about problems …
02/20/2010:
- 06:48 Ticket #230 (Can not Install) created by
- An error encountered while trying to run the following SQL Query. INSERT …
02/19/2010:
- 21:17 Ticket #229 (Subject Line Regex Per Language) created by
- If you use multiple languages, Trellis Desk will only recognize replies …
- 06:18 Ticket #228 (Upgrade Guest Ticket to Member Ticket) created by
- Example: Guest sends email from wrong address and staff wants to move …
- 05:55 Ticket #227 (Recognize Email Priority in Email Parsing) created by
- Recognize high priority emails (from clients such as Outlook) and allow …
- 05:54 Ticket #226 (Select Priority on Email Parsing) created by
- Allow admin to set the default priority for tickets from incoming emails.
02/15/2010:
- 00:10 Changeset [55] by
- Now you can select to only see your assigned tickets by default. Begun …
02/14/2010:
- 23:36 Ticket #119 (No description for Custom Profile Fields) closed by
- wontfix
- 23:31 Changeset [54] by
- Ticket filters / search is now complete :)
- 09:59 Ticket #113 (Manage Notifications) closed by
- fixed
- 09:59 Ticket #112 (Notification Only For Assigned Tickets) closed by
- fixed
- 09:59 Ticket #81 (Option to NOT auto-email customer when escalating or closing ticket...) closed by
- fixed
- 09:57 Ticket #40 (Ease Of Access to Email Templates) closed by
- fixed
- 09:56 Ticket #160 (Auto-Assign on Reply) closed by
- fixed
- 09:55 Ticket #111 (Assign Ticket Notifications) closed by
- fixed
- 09:53 Changeset [53] by
- Email notifications are in place. :)
02/13/2010:
- 10:04 Changeset [52] by
- More work done on email notifications. We're almost there.
- 07:02 Changeset [51] by
- Email templates management complete.
02/12/2010:
- 16:22 Ticket #222 (Removal Options When Deleting User) closed by
- fixed
- 08:14 Changeset [50] by
- Begun work on new email notification system.
- 02:40 Ticket #223 (Sort order symbols backwards) closed by
- fixed
- 01:03 Ticket #225 (Permanent Close on Tickets) created by
- Allow staff to permanently close a ticket, not allowing a user to re-open …
02/11/2010:
- 22:42 Ticket #224 (Ban User Option) created by
- We removed the ban users setting (main setting), so lets add an option to …
- 17:11 Ticket #223 (Sort order symbols backwards) created by
- The little triangles at the top of each column that indicate sort order …
- 15:48 Ticket #222 (Removal Options When Deleting User) created by
- When you currently delete a user, all their tickets, replies, etc are …
- 08:21 Changeset [49] by
- Settings language is now stored in language files.
- 07:18 Ticket #201 (Reply Above Line for Email Replies) closed by
- worksforme
- 07:08 Ticket #32 (Cache Recovery) closed by
- fixed
- 07:04 Ticket #221 (Thoroughly Optimize / Clean User-Side Code) created by
- Many of the user-side code was rushed and quickly converted for the Alpha …
- 07:02 Ticket #1 (Outgoing Email System Overhaul) closed by
- fixed
- 07:01 Ticket #220 (Articles / Announcements Have Extra Line Breaks) created by
- KB articles and announcement have being put through nl2br(), even when the …
- 06:48 Changeset [48] by
- Changed format on use of function files.
- 05:55 Changeset [47] by
- Plenty of bug fixes with the new outgoing email system. Now the Email …
- 02:36 Ticket #219 (New Staff Members Not Appearing in Auto-Assign Drop Down) created by
- Some new users who are assigned to a staff group (Administrators, Staff, …
02/10/2010:
- 11:01 Changeset [46] by
- Swift Mailer is now working and email class is completed.
- 02:46 Changeset [45] by
- Adding Swift Mailer.
02/09/2010:
- 08:37 Changeset [44] by
- Changes for moved flags / priorities folders.
- 08:33 Ticket #12 (Convert Templates For Smarty) closed by
- fixed
- 08:32 Ticket #184 (Increase Security with Attachments and Cache Data) closed by
- fixed
- 08:07 Changeset [43] by
- Added index.html security files and removed un-needed directories.
- 08:04 Changeset [42] by
- No longer need charts folder.
- 08:03 Changeset [41] by
- Moved upload folder to data folder for secure location.
- 08:01 Changeset [40] by
- Moving flags and priorities folders.
- 07:57 Changeset [39] by
- Ignoring cache / compile files.
- 07:56 Changeset [38] by
- Deleted extra uploads folder.
- 07:53 Changeset [37] by
- Finished converting code for new file structure.
- 02:26 Changeset [36] by
- We won't be using these flash charts anymore.
- 02:25 Changeset [35] by
- Moved CSS files to new CSS folder.
- 02:24 Changeset [34] by
- Good-bye A5 Core.
- 02:23 Changeset [33] by
- Added index.html files.
- 02:23 Changeset [32] by
- Finished new file structure.
- 02:15 Changeset [31] by
- Beginning re-structuring of core files. A5 Core will be removed.
02/08/2010:
- 05:50 Milestone 2.0 Alpha 1 completed
- 04:58 Ticket #144 (Articles use nl2br with RTE) closed by
- fixed
- 04:57 Ticket #110 (Change Priority Appearance) closed by
- fixed
- 04:56 Ticket #11 (Department Select Hard-Coded) closed by
- fixed
- 04:55 Changeset [30] by
- 2.0 Alpha 1 tag
- 04:53 Changeset [29] by
- Created tags SVN folder.
- 04:50 Changeset [28] by
- Here is Trellis Desk v2.0 Alpha 1
- 02:04 Changeset [27] by
- Completed rough compatibility conversion for client side ticket …
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