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Status: assigned (73 matches)

Ticket Summary Owner Type Priority Component Version
#97 Guest tickets can be hijacked by anyone with the same email. someotherguy defect blocker (highest) ticket system 1.0 Final
#127 Software doesn't work in Strict mode someotherguy defect critical ticket system 1.0.1 Final
#132 Field used and doesn't exists. someotherguy defect critical ticket system 1.0.1 Final
#153 Email Piping - does not receive CC'd emails someotherguy defect critical email piping 1.0.1 Final
#216 IE8 Knowledgebase article doesn't display someotherguy defect critical knowledgebase 1.0.2 Final
#2 Incoming Email System Overhaul someotherguy enhancement major email piping 2.0
#5 Allow Multiple Incoming Email Addresses For Piping someotherguy enhancement major email piping 2.0
#23 Knowledge Base "related article" functionality someotherguy enhancement major knowledgebase 1.0 RC2
#27 Accentued letters with mail pipping & autoreply feature someotherguy defect major ticket system 1.0 RC2
#44 Knowledge Base - Related Articles someotherguy enhancement major ticket system 1.0 RC2
#52 TinyMCE RTE "simple" editor for client side someotherguy defect major ticket system 1.0 Final
#56 Companies (Members of Group Can Access Same Info) someotherguy enhancement major ticket system 1.0 Final
#58 Custom Drop Down Box fields should be able to start empty someotherguy enhancement major ticket system 1.0 Final
#61 Hide Knowledge Base someotherguy enhancement major knowledgebase 1.0 Final
#63 Automatic knowledgebase article suggestion before ticket submittion someotherguy enhancement major ticket system 1.0 Final
#64 Assigned tickets do not unassign when tickets are closed from the "Manage Tickets" page. someotherguy defect major ticket system 1.0 Final
#77 Use "real language" instead of timestamps. (ie: Ticket last modified "2 hours ago".) someotherguy enhancement major ticket system 1.0 Final
#78 Allow HTML in custom department fields someotherguy enhancement major admin frontend 1.0 Final
#79 Use URL rewrite to make KB urls more search engine friendly... someotherguy enhancement major knowledgebase 1.0 Final
#89 Inline Edit Links on Client Side someotherguy enhancement major client frontend 1.0 Final
#91 Data Delete Protection someotherguy enhancement major admin frontend 1.0 Final
#93 Auto DST someotherguy enhancement major backend 1.0 Final
#120 Staff can not reply directly through email. The reply only opens a new ticket someotherguy defect major email piping 1.0.1 Final
#121 User Filter Tickets someotherguy enhancement major client frontend 1.0.1 Final
#122 Sortable Ticket List Headers someotherguy enhancement major client frontend 1.0.1 Final
#124 Search Custom Fields someotherguy enhancement major backend 1.0.1 Final
#126 Reopen Ticket on Email Reply if Closed someotherguy enhancement major ticket system 1.0.1 Final
#129 Move Tasks to Cron Jobs someotherguy enhancement major backend 1.0.1 Final
#143 Footer Page Navigation for Client Side Ticket View someotherguy defect major client frontend 1.0.1 Final
#149 Upload in editor someotherguy enhancement major knowledgebase 1.0.1 Final
#151 Remove spam based on subject prefix someotherguy enhancement major ticket system 1.0.1 Final
#152 Translate Trellis Desk someotherguy enhancement major ticket system 1.0.1 Final
#157 Report function someotherguy enhancement major ticket system 1.0.1 Final
#158 better body decode in pop3.php someotherguy enhancement major ticket system 1.0.1 Final
#164 better mime/charsets headers decode someotherguy enhancement major ticket system 1.0.1 Final
#167 Ability to add multiple email for user someotherguy enhancement major email notifications 1.0.1 Final
#170 quote for trellis desk someotherguy enhancement major ticket system 1.0.1 Final
#174 Request for Correspondence / Guest Phone Entry someotherguy enhancement major ticket system 1.0.1 Final
#186 Hide POP3 Passwords someotherguy enhancement major ticket system 1.0.2 Final
#192 Double Hyphen Breaks Code someotherguy defect major backend 1.0.2 Final
#197 strlower Mail Praser someotherguy defect major email piping 1.0.2 Final
#199 No Internet Access someotherguy defect major ticket system 1.0.2 Final
#200 mimedecode.php missing someotherguy defect major ticket system 1.0.2 Final
#205 Advanced KB Permissions someotherguy enhancement major knowledgebase 1.0.2 Final
#206 Automatically change ticket status after certain amount of time elaspe of not receiving a reply from ticket owner. someotherguy enhancement major ticket system 1.0.2 Final
#214 Update About Trellis Desk Page in ACP someotherguy task major other 1.0.2 Final
#217 SEO feature someotherguy enhancement major other 1.0.2 Final
#218 Billing System someotherguy enhancement major other 1.0.2 Final
#224 Ban User Option someotherguy task major other 2.0 Alpha 1
#226 Select Priority on Email Parsing someotherguy defect major other 1.0.2 Final
#227 Recognize Email Priority in Email Parsing someotherguy defect major other 1.0.2 Final
#229 Subject Line Regex Per Language someotherguy enhancement major other 1.0.2 Final
#233 Multiple attachment support for incoming emails someotherguy enhancement major other 1.0.2 Final
#236 Time Tracking someotherguy enhancement major other 1.0.2 Final
#239 Permissions for Pages someotherguy enhancement major other 1.0.3 Final
#240 Templates for page someotherguy enhancement major other 1.0.3 Final
#245 Customize TinyMCE Buttons someotherguy enhancement major other 1.0.3 Final
#246 Auto-Purge Logs someotherguy enhancement major other 1.0.3 Final
#247 Small Stats in Tables (ACP) someotherguy enhancement major other 1.0.3 Final
#248 Search / Filter Manage Users List someotherguy task major other 1.0.3 Final
#251 attachments for KB someotherguy enhancement major other 1.0.3 Final
#254 Accept CC and BCC on Incoming Emails someotherguy enhancement major email piping 1.0.3 Final
#255 Emails Ignored When Sent to Multiple Addresses someotherguy defect major other 1.0.3 Final
#257 Suggestion - Hide Admin Options if Access Denied someotherguy enhancement major admin frontend 1.0.3 Final
#269 Detect Bounce Emails someotherguy enhancement major other 1.0.3 Final
#26 Allow registered users to have multiple mail adresses with e-mail piping feature someotherguy enhancement minor users and groups 1.0 RC2
#138 Complete statistics page someotherguy enhancement minor admin frontend 1.0.1 Final
#140 Installer directory someotherguy defect minor ticket system 1.0.1 Final
#141 $config['hd_url'] not set by installer someotherguy defect minor ticket system 1.0.1 Final
#260 Option to Archive Tickets? someotherguy enhancement minor admin frontend 2.0 Alpha 2
#266 MySQL strict mode someotherguy enhancement minor other 2.0 Alpha 2
#274 Login Screen Function deprecated someotherguy defect minor other 2.0 Alpha 2
#300 Disable Redirects someotherguy enhancement minor other

Status: new (27 matches)

Ticket Summary Owner Type Priority Component Version
#298 SLA and Escalation feature enhancement blocker (highest) ticket system 2.0 Alpha 2
#314 Adding/Updating Department Fails defect blocker (highest) backend 1.0.3 Final
#330 Help!!! warning defect blocker (highest) ticket system 1.0.3 Final
#311 Customer Tracking enhancement critical other 1.0.3 Final
#315 Helpdesk doesn't send email notification defect critical other 1.0.3 Final
#338 Pop piping with Google Apps defect critical other 1.0.3 Final
#339 Error 500 defect critical ticket system 1.0.3 Final
#215 suggestions enhancement major other 1.0.2 Final
#228 Upgrade Guest Ticket to Member Ticket defect major other 1.0.2 Final
#232 Merging Tickets enhancement major ticket system 1.0.2 Final
#235 Improve Error Handling task major other 1.0.2 Final
#241 Error write to the cache file defect major other 1.0.2 Final
#243 Time Tracking enhancement major other 1.0.3 Final
#244 Default Department / Skip Select Department enhancement major other 1.0.3 Final
#249 import tickets enhancement major backend 2.0 Alpha 1
#256 Found issues and suggestions enhancement major other 2.0 Alpha 2
#262 notes, email, and name to appear on ticket list enhancement major backend 1.0.3 Final
#263 Email as Username enhancement major other 1.0.3 Final
#270 Auto Create Articles enhancement major other 1.0.3 Final
#273 Video support in KB enhancement major knowledgebase 2.0 Alpha 2
#276 administrators don't have full admin rights defect major users and groups 1.0.3 Final
#277 live chat (plugin) enhancement major other 1.0.3 Final
#283 Simple addition to Trellis enhancement major other 1.0.3 Final
#290 Code Block in Editor enhancement major other 1.0.3 Final
#296 Include Manual DB Setup Instructions enhancement major install center 1.0.3 Final
#297 Custom Profile Field Issues defect major other 1.0.3 Final
#299 unable to post to forums defect major other 1.0.3 Final
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