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Ticket Summary Status Owner Type Milestone Priority
#2 Incoming Email System Overhaul assigned someotherguy enhancement 2.0 major
#5 Allow Multiple Incoming Email Addresses For Piping assigned someotherguy enhancement 2.0 major
#23 Knowledge Base "related article" functionality assigned someotherguy enhancement 2.0 major
#27 Accentued letters with mail pipping & autoreply feature assigned someotherguy defect 2.0 major
#30 Improve In Progress Ticket Handling reopened someotherguy enhancement 2.0 major
#34 LDAP or Active Directory integration new enhancement major
#44 Knowledge Base - Related Articles assigned someotherguy enhancement 2.0 major
#52 TinyMCE RTE "simple" editor for client side assigned someotherguy defect 2.0 major
#56 Companies (Members of Group Can Access Same Info) assigned someotherguy enhancement 2.0 major
#58 Custom Drop Down Box fields should be able to start empty assigned someotherguy enhancement 2.0 major
#61 Hide Knowledge Base assigned someotherguy enhancement 2.0 major
#63 Automatic knowledgebase article suggestion before ticket submittion assigned someotherguy enhancement 2.0 major
#64 Assigned tickets do not unassign when tickets are closed from the "Manage Tickets" page. assigned someotherguy defect 2.0 major
#77 Use "real language" instead of timestamps. (ie: Ticket last modified "2 hours ago".) assigned someotherguy enhancement 2.0 major
#78 Allow HTML in custom department fields assigned someotherguy enhancement 2.0 major
#79 Use URL rewrite to make KB urls more search engine friendly... assigned someotherguy enhancement 2.0 major
#89 Inline Edit Links on Client Side assigned someotherguy enhancement 2.0 major
#91 Data Delete Protection assigned someotherguy enhancement 2.0 major
#93 Auto DST assigned someotherguy enhancement 2.0 major
#120 Staff can not reply directly through email. The reply only opens a new ticket assigned someotherguy defect 2.0 major
#121 User Filter Tickets assigned someotherguy enhancement 2.0 major
#122 Sortable Ticket List Headers assigned someotherguy enhancement 2.0 major
#124 Search Custom Fields assigned someotherguy enhancement 2.0 major
#126 Reopen Ticket on Email Reply if Closed assigned someotherguy enhancement 2.0 major
#129 Move Tasks to Cron Jobs assigned someotherguy enhancement 2.0 major
#137 Captcha images not displaying. new defect major
#143 Footer Page Navigation for Client Side Ticket View assigned someotherguy defect 2.0 major
#148 JS Alert: character problem new defect major
#149 Upload in editor assigned someotherguy enhancement 2.0 major
#151 Remove spam based on subject prefix assigned someotherguy enhancement 2.0 major
#152 Translate Trellis Desk assigned someotherguy enhancement 2.0 major
#157 Report function assigned someotherguy enhancement 2.0 major
#158 better body decode in pop3.php assigned someotherguy enhancement 2.0 major
#164 better mime/charsets headers decode assigned someotherguy enhancement 2.0 major
#167 Ability to add multiple email for user assigned someotherguy enhancement 2.0 major
#170 quote for trellis desk assigned someotherguy enhancement 2.0 major
#174 Request for Correspondence / Guest Phone Entry assigned someotherguy enhancement 2.0 major
#186 Hide POP3 Passwords assigned someotherguy enhancement 2.0 major
#188 Easily Change Language With Link assigned someotherguy enhancement 2.0 Alpha 5 major
#189 Do Not Exit Upgrade Center With Pending Upgrades assigned someotherguy enhancement 2.0 Alpha 5 major
#192 Double Hyphen Breaks Code assigned someotherguy defect 2.0 major
#197 strlower Mail Praser assigned someotherguy defect 2.0 major
#199 No Internet Access assigned someotherguy defect 2.0 major
#200 mimedecode.php missing assigned someotherguy defect 2.0 major
#205 Advanced KB Permissions assigned someotherguy enhancement 2.0 major
#206 Automatically change ticket status after certain amount of time elaspe of not receiving a reply from ticket owner. assigned someotherguy enhancement 2.0 major
#209 Problem creating a new department in Trellis Desk. new defect major
#212 Users member of multiple (Member) Groups new enhancement major
#214 Update About Trellis Desk Page in ACP assigned someotherguy task 2.0 major
#215 suggestions new enhancement 2.0 major
#217 SEO feature assigned someotherguy enhancement 2.0 major
#218 Billing System assigned someotherguy enhancement 2.0 major
#224 Ban User Option assigned someotherguy task 2.0 major
#226 Select Priority on Email Parsing assigned someotherguy defect 2.0 major
#227 Recognize Email Priority in Email Parsing assigned someotherguy defect 2.0 major
#228 Upgrade Guest Ticket to Member Ticket new defect 2.0 major
#229 Subject Line Regex Per Language assigned someotherguy enhancement 2.0 major
#232 Merging Tickets new enhancement 2.0 major
#233 Multiple attachment support for incoming emails assigned someotherguy enhancement 2.0 major
#235 Improve Error Handling new task 2.0 major
#236 Time Tracking assigned someotherguy enhancement 2.0 major
#239 Permissions for Pages assigned someotherguy enhancement 2.0 major
#240 Templates for page assigned someotherguy enhancement 2.0 major
#241 Error write to the cache file new defect 2.0 major
#243 Time Tracking new enhancement 2.0 major
#244 Default Department / Skip Select Department new enhancement 2.0 major
#245 Customize TinyMCE Buttons assigned someotherguy enhancement 2.0 major
#246 Auto-Purge Logs assigned someotherguy enhancement 2.0 major
#247 Small Stats in Tables (ACP) assigned someotherguy enhancement 2.0 major
#248 Search / Filter Manage Users List assigned someotherguy task 2.0 major
#249 import tickets new enhancement 2.0 major
#251 attachments for KB assigned someotherguy enhancement 2.0 major
#254 Accept CC and BCC on Incoming Emails assigned someotherguy enhancement 2.0 major
#255 Emails Ignored When Sent to Multiple Addresses assigned someotherguy defect 2.0 major
#256 Found issues and suggestions new enhancement 2.0 major
#257 Suggestion - Hide Admin Options if Access Denied assigned someotherguy enhancement 2.0 major
#262 notes, email, and name to appear on ticket list new enhancement 2.0 major
#263 Email as Username new enhancement 2.0 major
#269 Detect Bounce Emails assigned someotherguy enhancement 2.0 major
#270 Auto Create Articles new enhancement 2.0 major
#273 Video support in KB new enhancement 2.0 major
#276 administrators don't have full admin rights new defect 2.0 major
#277 live chat (plugin) new enhancement 2.0 major
#283 Simple addition to Trellis new enhancement 2.0 major
#290 Code Block in Editor new enhancement 2.0 major
#296 Include Manual DB Setup Instructions new enhancement 2.0 major
#297 Custom Profile Field Issues new defect 2.0 major
#299 unable to post to forums new defect 2.0 major
#304 trellis email problem in error logs new defect 2.0 major
#305 Captcha not appearing new defect 2.0 major
#306 Installation doesn't use table prefix new defect 2.0 Alpha 5 major
#307 Ability to use an existing user database for login credentials with Trellis new enhancement 2.0 major
#308 SSL Not supported new defect major
#309 Installation error new defect 2.0 major
#310 Ticket settings incorrect link. new defect 2.0 major
#312 Default icon missing for helpdesk settings new defect 2.0 major
#313 Work Order Management feature new enhancement 2.0 major
#316 1.0.4 Final - Email Notifications Doesn´t Work in ACP. new defect major
#319 Rich text editor does not work. new defect 2.0 major
#320 Ticket summary-display date improper new defect 2.0 major
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